NEPTUNE REPAIR GUIDES
Appliance Repair Tips & Troubleshooting Guides
START WITH YOUR APPLIANCE
Find the Guide That Matches Your Problem
Choose the issue you are experiencing. Each guide focuses on a specific problem, with straightforward information you can actually use.
WASHING MACHINE
Washing Machine Not Draining Water?
Water still in the drum after a cycle? Learn what to check safely, what different symptoms suggest and when to arrange a proper inspection.
REFRIGERATOR
Fridge Not Cooling but Freezer Working?
Understand why two compartments can cool differently, what to look for around the doors and vents, and when service may be needed.
WASHING MACHINE
Why Is Your Washing Machine Making Loud Noises?
Is the washer banging, rattling or grinding during spin? Learn the difference between load issues and warning signs that need inspection.
Microwave Not Heating? Common Causes and What to Do
From setting problems to heating faults, find out what you can check without opening the appliance or risking an electrical or gas hazard.
DISHWASHER
Dishwasher Not Draining?
Standing water after a cycle is not always a failed pump. Explore common causes, safe observations and how to describe the problem before a repair visit.
When a Quick Check Is Not Enough
Need Help With an Appliance at Home?
Tell us which appliance you have, what it is doing and your area. Our team can discuss arranging a technician inspection. The inspection fee is AED 30, waived if you proceed with the repair; all repairs include a one-month warranty.