OUR APPLIANCE REPAIR SERVICES
Appliance Repair Services in Al Nahda, Sharjah
Tell us the appliance brand, what is going wrong and where you are located. We will help you arrange an inspection.
AED 30 inspection fee. Waived when you proceed with the repair.
REPAIR SERVICES
Which Appliance Needs Repair?
Different appliance problems need different checks. Choose the service below to see the kinds of faults you can contact us about.
01 / LAUNDRY
Washing Machine Repair
Is your washing machine stopping halfway through a cycle, leaving water in the drum or refusing to spin? You may also notice leaks, unusual vibration or a machine that will not start. Neptune can arrange a technician visit to inspect the problem and discuss the next step with you.
Not spinning
Not draining
Water leaks
02 / COOLING
Fridge & Refrigerator Repair
A fridge that is not cooling properly needs attention before stored food is affected. Other warning signs include water collecting underneath, unusual noises, heavy frost or changing temperatures. Tell us what your refrigerator is doing so we can arrange an inspection at your location.
Not cooling
Water leaks
Unusual noises
03 / COOKING
Microwave Oven Repair
Not heating
Uneven cooking
04 / KITCHEN
Dishwasher Repair
If your dishwasher leaves dishes dirty, does not drain or leaks during a cycle, it may need a closer inspection. Let us know the symptoms and whether the machine shows an error message when you contact us.
Poor cleaning
Not draining
05 / COOKING
Stove Repair
A stove that does not heat correctly or has a burner that will not work can interrupt meal preparation. Describe the problem and your appliance model when you contact Neptune. We can discuss arranging a technician to inspect it.
Burner problems
Heating issues
BEFORE YOU CONTACT US
Before You Request a Technician Visit
A few details can make it easier to explain the problem when you contact us. You do not need to open the appliance or attempt an electrical repair.
01
Check the Basics Safely
If it is safe, check whether the appliance has power and whether any controls or settings have changed.
02
Make a Note of the Symptoms
Tell us when the fault happens, whether an error code appears and if you have noticed any unusual sound or leak.
03
Stop Using an Unsafe Appliance
If you notice smoke, burning smells, exposed wiring or a suspected gas leak, stop using the appliance and seek appropriate emergency assistance. Do not attempt internal repairs yourself.
HOW IT WORKS
From Your Enquiry to the Repair Decision
You can talk to our team before deciding whether you want a technician to inspect the appliance.
01
Get in Touch
Call or WhatsApp us with the appliance type, problem and your location.
02
Arrange an Inspection
We arrange a technician home visit in the nearby areas we serve.
03
Choose Whether to Repair
After the inspection, you decide whether to proceed with the repair.
CLEAR INSPECTION POLICY
AED 30 Inspection — Waived if You Approve the Repair
The inspection fee is AED 30 if you choose not to proceed with the repair. When you approve the repair, we waive the inspection fee. Repairs come with a one-month warranty.
BRANDS WE WORK ON
Repair Enquiries for Major Appliance Brands
Neptune works on appliances from major brands, including Samsung, LG, Bosch, Siemens, Whirlpool, Beko and others. When you contact us, mention the brand and model so we can understand the repair you need. Neptune does not claim to be an official or manufacturer-authorized service center.
EXAMPLE BRANDS
Samsung
LG
Bosch
Siemens
Whirlpool
Beko
LOCAL HOME VISITS
Appliance Repairs Near Al Nahda, Sharjah
Our office is at Sahara Tower 1 in Al Nahda, Sharjah. We arrange home visits in nearby neighborhoods, so you can ask for help without bringing a large appliance to our office. If you are unsure whether your building is covered, send us your location on WhatsApp.
Al Nahda
Al Taawun
Al Khan
Al Qasba
Al Majaz 1
Al Majaz 2
Al Majaz 3
Abu Shagara
Al Qasimia
Industrial Area 7
ANSWERS BEFORE YOU BOOK
Questions About Our Appliance Repair Services
Which appliances does Neptune repair?
Can I request a home visit for a large appliance?
How much is the inspection fee?
Can I decide whether to repair the appliance after inspection?
Do repairs include a warranty?
READY WHEN YOU ARE
Tell Us What Your Appliance Is Doing
You do not need to know the cause of the problem before contacting us. Tell us what is happening, share your area and ask about arranging a technician visit.