Privacy Policy

This policy explains how Neptune Appliance Repair uses information you provide when you contact us about an appliance repair.

1. Who we are

Neptune Appliance Repair is located at Sahara Tower 1, Al Nahda, Sharjah, UAE. For a privacy question or request, email info@neptuneappliancesharjah.com or call 054 745 2282.

2. Information we use

We use the details you provide in a repair enquiry or service conversation, such as your name, phone number, appliance type, area and description of the problem. The Contact Us form also offers an optional email field. We use this information for repair enquiries, appointments, service communication and warranty follow-ups. We do not send promotional or marketing messages.

3. Website forms and service providers

Website form entries are stored by WordPress and Forminator. The forms are configured to send an enquiry notification to info@neptuneappliancesharjah.com. Neptune shares enquiry details internally only with staff and technicians who need them to provide service.

Necessary technical providers may process information to host this website, operate its forms and deliver service emails. Basic technical information may also be processed to operate and protect the website and forms. If you open an external link, such as WhatsApp or Google Maps, that provider handles your activity under its own privacy information.

4. How long we keep records

We retain customer enquiry and repair records for six months, then permanently delete them. This includes stored website form submissions and related service emails.

5. Privacy questions and requests

You may contact us to ask what personal information we hold about you, request correction of inaccurate information, or request deletion. Email info@neptuneappliancesharjah.com or call 054 745 2282. We handle requests under applicable law.

6. Changes to this policy

We may update this policy if our services, information handling or applicable requirements change. The current version is shown on this page.

Last updated: 7 November 2026

NEPTUNE APPLIANCE REPAIR

Your repair enquiry, handled with care.

For privacy questions or requests, contact Neptune Appliance Repair by phone or email.

054 745 2282
info@neptuneappliancesharjah.com

Sahara Tower 1
Al Nahda, Sharjah, UAE