SERVICE TERMS
Terms & Conditions
These terms apply to appliance repair inspections and repairs arranged with Neptune Appliance Repair in Sharjah.
1. About Neptune Appliance Repair
Neptune Appliance Repair is located at Sahara Tower 1, Al Nahda, Sharjah, UAE. These terms explain the AED 30 inspection fee, accepted payment methods, cancellation before a technician arrives and the one-month repair warranty.
2. Inspection fee and cancellation
The inspection fee is AED 30. It is waived when you proceed with the repair. If you decline the repair after inspection, the AED 30 fee remains payable.
You may cancel before the technician arrives without a cancellation charge.
3. Payment
We accept payment by cash or bank transfer.
4. One-month repair warranty
Every completed repair carries a one-month warranty, whether it involves replacement parts or labour-only work. The warranty begins on the appliance delivery date and covers the specific repair performed.
If the same repaired fault returns within the warranty period, Neptune Appliance Repair will inspect and repair that fault free of charge. An unrelated appliance fault is not covered by the original repair warranty.
5. Customer rights
Nothing in these terms limits a consumer right or remedy that cannot be limited under applicable UAE law.
6. Contact and updates
For questions about an inspection, payment or warranty, contact Neptune Appliance Repair.
Sahara Tower 1, Al Nahda, Sharjah, UAE
Phone: 054 745 2282
Email: info@neptuneappliancesharjah.com
We may update these terms when our services or applicable requirements change. The current version is shown on this page.
Last updated: 7 November 2026
NEPTUNE APPLIANCE REPAIR
Clear information before a repair.
For questions about the inspection fee or warranty, contact Neptune Appliance Repair by phone or email.
054 745 2282
info@neptuneappliancesharjah.com
Sahara Tower 1
Al Nahda, Sharjah, UAE